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Weekdays (Mon to Fri)
4pm to 6pm

Weekends (Sat & Sun)
1pm to 4pm
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Weekdays (Mon to Fri)    
1pm to 3pm

Weekends (Sat & Sun)
10am to 1pm

Live Chat - Frequently Asked Questions

Q: Where is your live chat? I can't find it!
A: It is located in the bottom right corner of our website.
Q: What happens when I leave you a message?
A: It is similar to sending us an email, you're just using the convenient live chat instead of going to our contact page and emailing us through the form there.

Q: Is live-chat the best way to contact you?
A: Yes, and the second-best way is through our contact form.
OUR HOURS MAY CHANGE AT ANY TIME                             Our hours are subject to change at any time. If we change our hours, we will post it on our blog or send a notice in our Newsletter.

WE MAY SHORTEN OUR HOURS                                                               If visitors choose not to use our live-chat feature, we may shorten our hours - we don't want to feel obligated to be online if we're not going to be helping anyone. We will post an update on our blog or in our newsletter if we shorten or lengthen our hours.
ONLINE AVAILABILITY
We try to be on as often as we can, but we cannot guarantee we will always be online during our hours. We also may be online outside of our hours, so anytime you visit the Shukrana Website there is always a chance you will be able to live-chat with one of our staff.